ICB Office Administration

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A career as an office administrator

The duties of business administrators, office administrators and office managers differ from business to business. If you work in a small medical office, for instance, your duties will be to make sure the patients get signed in, set up new appointments and handle the patient accounts. Office administrators are responsible for a wide variety of things in a business, which include, but are not limited to:

  • Helping to manage the admin staff.
  • Delegating work when necessary.
  • Arranging meetings.
  • Creating agendas for meetings.
  • Sorting out travel arrangements.
  • Answering the phone.
  • Creating a filing system.
  • Updating records.
  • Keeping track of office supplies.
  • Ordering supplies when needed.
  • Creating reports.
  • Helping other staff when needed.
  • Filing.

If all of these things are not done, a company will not function properly. This is why Office Administrators need to be well trained and have a lot of different skills.

In short, business administrators or office managers are responsible for making sure that everything goes as planned and that problems are attended to. Generally the business administrator or office manager also oversees the tasks of other office staff and keeps them motivated to ensure a positive office environment.

The Institute of Certified Bookkeepers (ICB) is a training institution that is well known for its high-quality accredited programmes. They offer several different business-focused study options, such as the ICB Office Administration programme

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